FAQs
Answers to the questions we hear most about orders, shipping, returns and sizing.
Orders
- Can I change or cancel my order?
- Yes, as long as it hasn't been dispatched. Email us with your order number and we'll update or cancel it.
- Which payment methods will you accept?
- Major cards, UPI and popular wallets through a secure, encrypted checkout. The full list will be confirmed at launch.
Shipping
- How much does shipping cost?
- Shipping is free on orders above ₹1,499. Below that, a flat ₹99 applies.
- How long will delivery take?
- Orders are dispatched within 1–2 business days and usually arrive within 3–7 business days, depending on your PIN code.
Track your order
- How do I track my order?
- Once orders go live, you'll receive a shipping confirmation by email and SMS with a tracking link as soon as your parcel leaves our warehouse.
- My tracking hasn't updated. What should I do?
- Courier scans can take up to 24 hours to appear. If nothing has changed after two days, contact us and we'll chase it for you.
Returns & exchanges
- What is your return policy?
- You can return or exchange unworn items with tags attached within 15 days of delivery.
- When will I get my refund?
- Refunds are issued to your original payment method within 5–7 business days of your return passing quality check.
Sizing
- How do I find my size?
- Every product page has a size guide with chest, length and waist measurements. If you're between sizes, size up for a relaxed fit.
- Do oversized styles run large?
- They're cut with dropped shoulders and extra room on purpose. Pick your usual size for the intended oversized look.